Picture a company using a single telecommunications carrier for basic voice transport service. Everything is going along swimmingly. The telecommunications carrier provides access to the infrastructure and network services that the company needs, and the company’s software engineers gladly integrate these services into their back-end systems.
Soon, however, the company begins to grow. To reach new markets across the U.S., a second telecommunications carrier is added. All of a sudden, life gets a little bit harder for those software engineers who must now integrate and manage two carriers’ APIs and portal interfaces (on top of all of their other responsibilities). The job of ensuring that these services stay up and running without interruption, including preventative maintenance, takes a great deal of time and effort.
By the time the enterprise adds three, four or even 10 different carriers, the workload becomes downright impossible for these workers who must manage all of the separate back-end tasks.
This is called technical debt and it has the power to negatively impact organizations making it difficult to control, while impacting your overall business strategy.
Typically, if your software engineers are working on anything other than customer development, your business could be falling behind, allowing your competitors to bring new solutions to market faster.
One way that you can stay on top of this technical debt is to partner with a managed transport service like TSG. In short, TSG will streamline all of the back-end labor for your software engineers, thus providing your team with all of the benefits that carrier transport services offer without any of the laborious, time-consuming difficulties typically associated with them.
Your business can then focus on growing its bottom line, rather than focusing on cost reduction. The Modern Enterprise is all about customer development.
Add your email to the Contact form below and TSG will reach out to discuss your needs.